Hi Melanie, I want to extend my sincerest appreciation for all of your help with my stepmother, Mary Ann. During her first hospital visit, you kept me informed even though she was denied by the insurance company on the day of discharge. When she was declining at home after the hospital stay and my dad was having difficulty caring for her, you communicated with the home care agency and initiated the process to get her to Seacrest. Unfortunately, she ended up in the hospital. Thank you again for facilitating her transition to your facility today. I look forward to your continued communication and care coordination while she is being cared for at your Seacrest.